System Requirements

Ekran System claims different system requirements for each of its components. Make sure your hardware and software meet the following system requirements to avoid possible component malfunctions.

Server Requirements

• 2 GHz or higher CPU
• 4 GB or more RAM
• Enterprise-level Ethernet card
• Minimum 1 Gbit/s network adapter
• Windows Server 2019, Windows Server 2016, Windows Server 2012, and Windows Server 2008 R2 (x64 platform)
• Universal C Runtime and Visual C++ Runtime (starting with Ekran System 5.5). Both can be installed via the Microsoft Visual C++ 2015 Redistributable: https://www.microsoft.com/en-gb/download/details.aspx?id=48145

NOTE: The Universal C Runtime needs to be initially installed via update KB2999226:

https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

• .Net Framework 4.5.2 or higher
  NOTE: If the Server and the Management Tool are to be installed on the same computer, make sure you turn on the Internet Information Service before the installation of .Net Framework 4.5.2.
• [When using MS SQL Database]: Full edition of MS SQL Server 2008R2 SP1 or higher. A standard license or higher is required.
• [When using PostgreSQL Database]: PostgreSQL 9.5 or higher.

NOTE: If you want to deploy the Ekran System in the High Availability mode, enabled Message Queueing and configured NLB cluster are required. Please refer to the High Availability Deployment Guide for more information.

Management Tool Requirements

• 2 GHz or higher CPU
• 4 GB or more RAM
• 100 Mbit/s network link
• Windows 10, Windows 8.1, Windows 8, Windows 7 (any edition except Home); [recommended] Windows Server 2019, Windows Server 2016, Windows Server 2012, and Windows Server 2008 R2 (starting from SP1 version). Both x86 and x64 platforms are supported.
• .Net Framework 4.5.2 or higher
• IIS 7.5 or higher with enabled ASP.NET 5 and 4.5 support (4.6 for Windows Server 2016)
• [For accessing the Management Tool locally or remotely] One of the following browsers:
  • Google Chrome 37 or higher
  • Mozilla Firefox 32 or higher
  • Internet Explorer 10 or higher
  • Safari S6
  • Opera 15 or higher

NOTE: The Management Tool might be opened in other browsers, but its compatibility with other browsers is not guaranteed.

Client Requirements

Windows Client requirements

• 1 GHz or higher CPU
• 512 MB or more RAM
• 100 Mbit/s network link
• Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP SP3; Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008, and Windows Server 2003 Both x86 and x64 platforms are supported.

NOTE: Due to the new SHA-256 code signing, on Windows 7 SP1 and Windows Server 2008 R2 SP1, the Microsoft Security Advisory update 3033929 needs to be installed: https://docs.microsoft.com/en-us/security-updates/SecurityAdvisories/2015/3033929

• Citrix XenDesktop; Citrix XenApp; Citrix XenDesktop/XenApp with Citrix Provisioning Services (PVS).
• It is recommended to have not less than 500MB of free space on the disk where the Client is installed to save data during the offline session.

NOTE: When the Client is installed to the terminal server, hardware requirements depend on the number of active user sessions and may increase drastically. For example, hardware requirements for the Client deployed on the terminal server hosting 10 active user sessions will be as follows:

• Intel Core i3 or similar AMD CPU
• 2048 MB RAM

macOS Client Requirements

• 26GHz Intel Core 2 Duo or higher CPU
• 2GB RAM
• 100 Mbit/s network link
• macOS 10.9 and later
• It is recommended to have not less than 500MB of free space on the disk where the Client is installed to save data during the offline session.

Linux Client Requirements

• 1 GHz or higher CPU
• 512 MB or more RAM
• 100 Mbit/s network link
• It is recommended to have not less than 500MB of free space on the disk where the Client is installed to save data during the offline session.
• Linux Kernel 2.6.32 and higher

The monitoring of the graphical interface for X Window System is supported on the following operating systems:

Performance Numbers

Agent Side

NOTE: Performance numbers have been measured for one session with Full HD display resolution and default screen-capture and color settings.

Server Side

Extra Small Deployments (Up to 30 simultaneous sessions)

• Server with 2 Core CPU 2.4 GHZ or higher
• 4 GB of RAM
• Firebird database (embedded), MS SQL or PostgreSQL 9.5 or higher is recommended
• Application Server, Web Console, and Database Server can be installed on one server (physical server or virtual machine)

Option A – full day activity, 24/7

Option B – 40-hour working week, 24 working days per month

Capacity per month (TB)

Small Deployments (Up to 200 simultaneous sessions)

• Server with 4 Core CPU 2.4 GHZ or higher
• 16 GB of RAM
• MS SQL or PostgreSQL 9.5 or higher is recommended
• Application Server, Web Console, and Database Server can be installed on one server (physical server or virtual machine)

Option A – full day activity, 24/7

Option B – 40-hour working week, 24 working days per month

Capacity per month (TB)

Medium Deployments (Up to 1000 simultaneous sessions)

• Server with 8 Core CPU 2.4 GHZ or higher
• 32 GB of RAM
• MS SQL or PostgreSQL 9.5 or higher is recommended
• Application Server, Web Console, and Database Server can be installed on one server (physical server or virtual machine)

Option A – full day activity, 24/7

Option B – 40-hour working week, 24 working days per month

Capacity per month (TB)

Large Deployments (Up to 10 000 simultaneous sessions)

• Physical Server with 8 Core CPU 2.4 GHZ or higher, 32 GB of RAM
• SQL database is preferred to be installed on a separate server. Recommended requirements for the SQL Server:
• Physical Servers with 12 Core CPU 2.4 GHZ
• 32 GB of RAM
• Cluster-based implementation of Microsoft SQL Server (Failover Cluster).
• NAS storage is preferred for binary data
• Storage capacity per month depends on screenshots color depth
• In case if NAS is used, the required SQL storage capacity is 10 GB per month

Option A – full day activity, 24/7

Option B – 40-hour working week, 24 working days per month

Capacity per month (TB)

Database Statistics

NOTE: For Linux Clients, Ekran System allows reducing the amount of information received from the Clients by defining separate commands which output will be skipped during the monitoring.